Academic Catalog 2017-2018 
    
    Aug 14, 2022  
Academic Catalog 2017-2018 [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

MKTG 5395 - Customer Service


3 hrs

Examination of methods for achieving and maintaining competitive advantage through customer service, with in-depth view of methods for managing customer relations in ways that lead to increased profits and greater satisfaction for the customer. Prerequisite(s): MKTG 5302 



Add to Portfolio (opens a new window)